Senior Technical Consultant

Overview

Join Salesforce Professional Services as a Senior Technical Consultant within the Customer Success Group to lead technical engagements and deliver enterprise Salesforce Platform solutions. You will guide customers and partners through design, integration, and deployment, elevating CSAT and business outcomes. The role blends hands-on development with architecture guidance, driving risk management and successful project delivery. You’ll work with cross-functional teams to shape solutions that harness Salesforce capabilities at scale.

Retribuzione / Benefits

incentive component tailored by grade level

Responsabilità

Lead the technical design and delivery of Salesforce Platform solutions for enterprise customers

Develop and integrate desktop, cloud, and mobile solutions with middleware integrations

Drive risk identification and resolution throughout project lifecycles

Create and review application and technical design documents aligned with Salesforce best practices

Guide environments, testing, release management, and platform education for customers

Build and maintain relationships with customers and partners to support program goals

Support and mentor junior consultants within project teams

Contribute to architecture standards and best practices across engagements

Requisiti fondamentali

Hands-on technical implementation experience in a relevant software domain

8+ years in professional services

Strong OO programming background (e.g., Java)

Experience with REST/SOAP API design, microservices, event-driven architectures

Ability to analyze and optimize business processes via technology

Ability to work independently and in distributed teams

Strong presentation, communication, and facilitation skills

Willingness to travel regionally and occasionally internationally

Degree or equivalent relevant experience

communication

facilitation

presentation

Java

REST

SOAP