Implementation Consultant - Italian speaker

Overview

As an Implementation Consultant for Hudl Sportscode, you enable elite customers in Italy and the Meds, Balkans & Middle East to maximize value from our analysis products. You will align cross-functional teams to customer goals, educate users, and capture feedback to shape product onboarding. Your work directly impacts adoption, satisfaction, and long-term success of subscriptions. This role offers collaboration across Sales, Support, and Education in a dynamic, customer-focused environment.

Retribuzione / Benefits

flexible vacation

remote work options

medical and retirement benefits

Employee Assistance Program

employee resource groups

timeout (meeting-free) days

Responsabilità

Align Sales and customers on short- and long-term goals

Educate customers and design onboarding workflows

Advocate for customer needs and provide product feedback

Collaborate with Support, Sales, and Education to surface insights and execute training strategy

Requisiti fondamentali

Proven customer-facing training experience

Strong communication skills and ability to adapt to different audiences

Ability to understand customer workflows and drive successful product adoption

Goal-oriented and driven work ethic

Team player with cross-functional collaboration

Problem-solving with attention to detail

Multilingual: fluent in English and Italian

Adaptability

Read-the-room communication

Cross-functional collaboration

Sportscode experience

Analytics interest ideally in sports

Tableau