Sales Account Director - The St. Regis Venice

Overview

As National Account Sales Director you drive revenue growth by managing a portfolio of national accounts for Marriott brands. You build strategic partnerships with key buyers, align account plans with company goals, and maximize market share across properties. You work with cross-functional teams to deliver value, loyalty, and profitable share, while executing account strategies and ensuring exceptional service delivery. This role offers impact at scale within a globally recognized hospitality brand.

Responsabilità

Develop and implement the overall account strategy for assigned accounts

Retain, expand and grow account revenue through penetration and initiatives

Penetrate accounts for group, transient, extended stay, and catering sales

Identify new accounts and qualify opportunities with Sales and Marketing

Articulate financial benefits of proposals to customer objectives

Manage account data and reporting in Opera Sales and Catering

Coordinate with leadership to ensure account strategy execution at property level

Represent all Marriott lodging brands in servicing accounts

Monitor market conditions and adjust account strategies accordingly

Support in-market needs and data gathering/reporting functions

Ensure compliance with Marriott Customer Service Standards and Brand Standards

Deliver two-way communication to sustain win-win relationships

Resolve guest issues promptly and escalate to property leadership when needed

Act as Subject Matter Expert on accounts, market activity, and customer needs

Engage in market pull-through and cross-functional collaboration

Requisiti fondamentali

2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales/marketing

OR 4-year degree in the same fields with 2 years experience

Total Account Management experience (preferred)

Hospitality sales experience (preferred)

English language proficiency (written and spoken)

Local language proficiency (written and spoken)

Relationship-building

Strategic thinking

Negotiation

Opera Sales and Catering system

Pricing and RFP processes

Proposal development and evaluation