Expert Watches & Jewelry

Overview

As an Expert Advisor, you act as the Brand ambassador for the Watches & Jewelry category, delivering the Louis Vuitton promise to every Client. You discover client needs, guide them across the Brand, and provide expert product knowledge and styling advice. You will be the voice of Watches & Jewelry in-store, collaborate with the team, and actively develop the category’s business. You will engage cross-functionally with Visual Merchandising and the Field Coach to elevate selling skills and category visibility. This role offers a meaningful opportunity to shape client experiences and drive category growth with passion and expertise.

Responsabilità

Provide expert advice on Watches & Jewelry to Clients, including styling and technical guidance

Assess client style and match with product recommendations

Collaborate with team to achieve store objectives

Build deep product and category knowledge and promote category ownership

Be an ambassador for Watches & Jewelry, staying competitive knowledge and customer-focused

Handle demanding Client situations and support Team Manager in business development

Coordinate with Visual Merchandiser to ensure category visibility in-store

Share passion and expertise to inspire the store team and develop selling skills

Requisiti fondamentali

Deep knowledge of the Watches & Jewelry category

Advanced clienteling skills

Ability to engage and train the team

Curiosity, empathy, agility and commercial mindset

Passion for the Brand

Interpersonal skills and professional attitude

Bachelor Degree a plus

Fluent Italian and English

Curiosity

Empathy

Agility

Advanced clienteling skills

Deep product knowledge in Watches & Jewelry

Ability to train and coach others