Professional Services Consultant - Italy

Overview

As a Professional Services Consultant, you deliver on-site Fortinet security solutions, guiding design, deployment, testing, and optimization for customers. You work closely with the client and Fortinet teams to ensure timely, quality, and cost-effective services and knowledge transfer. You’ll build confidence with strong technical skills and clear communication while advancing Fortinet best practices. This role blends hands-on implementation with collaborative problem-solving in a customer-focused environment.

Retribuzione / Benefits

competitive total rewards package

flexible work arrangements

supportive work environment

Responsabilità

Assist customers during Think and Build project phases

Create and maintain technical documentation (designs, procedures, test plans, templates, scripts)

Provision, customize, and verify Fortinet configurations per approved design

Test Fortinet solutions and validate behavior

Participate in interoperability/integration testing with Fortinet devices

Recommend and implement Fortinet best practices

Resolve/escalate technical issues promptly

Deliver knowledge transfer to client staff

Maintain core competency on Fortinet products and technologies

Requisiti fondamentali

7+ years of experience in LAN/WAN/Network Security

Experience designing/implementing Forti

Gate or major 3rd party security solutions

Experience in complex routing and WAN environments (BGP, OSPF)

Experience in MPLS networks especially L3 VPN

Exposure to MSSP or managed services (multi-tenancy, monitoring, reporting)

Scripting and automation experience (e.g., ZTP, orchestrator integration, dashboards)

Excellent communication and technical documentation

Ability to work independently and in a collaborative team

Strong stakeholder management and customer service attitude

collaborative mindset

strong communication

customer-focused service attitude

Fortinet Forti

Gate design and implementation

BGP and OSPF routing

MPLS and L3 VPN