Operations Manager

Overview

In this role you will own the onboarding and operational delivery for enterprise customers, partnering with Product, Sales, Payroll, Legal, and Support to remove bottlenecks and scale processes. You’ll drive operational excellence, build trusted customer relationships, and analyze data to uncover risks and improvement opportunities. You’ll work across onboarding, customer operations, payroll, and process improvement to support Deel’s largest clients and shape scalable operating models. This is an accelerated, high-ownership role with steep learning curves and meaningful impact.

Retribuzione / Benefits

Stock grant opportunities

Remote work flexibility

We

Work access (optional)

Total rewards program

Healthcare and benefits

Inclusive culture and equal opportunity

Responsabilità

Own onboarding and operational delivery for a portfolio of enterprise customers

Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges

Drive process improvements and scalable solutions through bottleneck identification

Build trusted relationships with customers and ensure high-quality operational experiences

Analyze operational data to identify trends, risks, and opportunities for improvement

Take ownership of increasingly complex customer environments

Contribute to building new operational playbooks to improve efficiency across Operations

Requisiti fondamentali

1–3 years of professional experience

strong analytical ability and quick learning

no career in investment banking or consulting

strong technical or analytical degree preferred (Engineering, Mathematics, CS, Physics, Economics)

outstanding communication and stakeholder management skills

highly organized, execution-oriented, able to manage multiple priorities

quick learner who embraces ownership and continuous improvement

communication

stakeholder management

ownership

data analysis

process improvement

operational automation