Head of HRBP Retail

Overview

As Head of HRBP Retail, you partner with Area Managers to shape the people strategy for stores, aligning it with Sephora’s mission and budget. You lead talent planning, reviews, and development while ensuring fair climates and compliant people policies. You drive recruitment, training, and change initiatives, acting as a connective tissue between stores, area management, and the HR department. This role offers a chance to impact store performance through people and culture at scale in Milan.

Retribuzione / Benefits

tailored welfare offers

free beauty product gifts

discounts on Sephora and LVMH products

smart working and flexible hours

annual convention and team buildings

well-being-focused offices

Responsabilità

Participate in national committee to define payroll and people budget for stores

Identify talent gaps and oversee talent management plans

Lead Talent Reviews and Succession Planning across the business unit

Translate business strategy into unit HR initiatives

Define recruitment needs and strategy with Area Managers

Monitor climate and ensure fairness across areas

Facilitate communication between Area Managers, Stores, and HR

Supervise policy adherence and coordinate disciplinary actions

Implement business-unit development strategies and close gaps with training

Establish and cascade the company training strategy with L&D

Deliver and coordinate learning and development initiatives

Embody Sephora values and act as ambassador

Promote health and safety policy implementation

Manage labor disputes and grievances with legal support

Act as change agent in the organization

Requisiti fondamentali

5+ years in on-field HR roles, preferably in retail

Fluency in English; additional languages a plus

Excellent communication, problem-solving, and organizational skills

Proactive, adaptable, and aligned with Sephora’s values

Willingness to travel for business needs

communication

problem-solving

organizational skills

talent management

succession planning

recruitment strategy