Service Sales Account Manager

Overview

In this role you drive service sales and profitability for assigned accounts, acting as Vertiv’s trusted partner and primary contact. You’ll coordinate across regions and product specialists to meet short- and long-term targets, while expanding our service portfolio with major accounts. The position sits in the regional sales organization and requires strong relationship building, industry insight, and cross-functional collaboration to win and grow strategic accounts.

Retribuzione / Benefits

Vertiv Sales Academy training

flexible working practices

wellbeing programs

career mentoring

tuition assistance

employee benefits and development programs

Responsabilità

Manage relationships with assigned accounts and represent Vertiv to the customer

Drive growth and profitability of the service portfolio toward defined targets

Secure Vertiv as the preferred partner for the accounts’ service needs

Collaborate with product specialists and cross-functional teams to fulfill customer requirements

Be accountable for order targets within the identified accounts

Contribute to a customer-centric culture and align with management OKRs

Advocate for One

Code and leverage tools/processes to grow accounts

Anticipate market trends and design innovative, competitive solutions

Initiate and manage internal stakeholder alignment to enable changes and value realization

Travel as required to support customers and opportunities

Requisiti fondamentali

Strong segment industry experience with an established network

Good key account management skills

Strong commercial acumen

Ability to build internal networks within Vertiv

Excellent communications skills

Technical competence to understand and demonstrate Vertiv service and product offering at senior management level

Relationship-building

Cross-functional collaboration

Strategic thinking

Knowledge of Vertiv service and product offering

Understanding of market trends in the industry

Familiarity with sales processes and tools as used in Vertiv