OES customer contact (m/f/d)

Overview

As an OES Customer Contact, you will be the first point of contact for customer needs and issue resolution. You’ll handle order entry, EDI follow-up, price data maintenance, payment reporting, and SAP-based customer data management. You will work in an international environment and support cross-functional teams to ensure smooth service delivery. This role offers stable employment, a structured bonus, and flexible work options. You will contribute to delivering strong customer experiences in the automotive aftermarket.

Retribuzione / Benefits

Permanent contract

annual bonus

insurances package

hourly flexibility

smart working max 2 days/week

internal canteen

Responsabilità

Be the first contact for customer needs and problem resolution

Order entry/EDI follow-up

Prices database maintenance

Payment reporting

Management of customer data in SAP

Requisiti fondamentali

Technical diploma or equivalent

Proven experience in a sales environment (customer service or sales support)

Verbal and written communication skills; problem solving attitude; commercial mindset

Negotiation skills with a customer-focused approach

Native Italian; fluent in English; German helpful

SAP basic knowledge; good knowledge of Office 365

communication

problem solving

positive dynamism

SAP basic knowledge

Office 365

EDI