IT Business Partner

Overview

In this role you partner with the business to align IT services with business needs, acting as service owner for local legacy apps and site point of contact for core IT projects. You will enforce group standards, drive continuous improvement, and promote a Schneider Digital culture focused on standardization and simplification. You’ll support digital transformation programs, manage service levels, and ensure smooth transitions to live environments while communicating effectively with stakeholders.

Retribuzione / Benefits

Permanent contract

flexible working

international company environment

clear career paths and development

Global Family Leave program

meal vouchers or canteen benefits (Ticket restaurant)

Responsabilità

Serve as service owner for local legacy applications and site contact for core IT services and projects

Enforce group standards and ensure IT service continuity and coverage of business needs

Define, manage, and improve IT processes; provide leadership with focus on operations and service delivery

Promote adoption of Group solutions and contribute to standardization and simplification of IT landscape

Build strong stakeholder relationships and optimize use of local IT resources and vendors

Deliver service excellence with continuous improvement and SLA/OLA adherence

Escalate incidents as initial point of contact and keep stakeholders informed

Coordinate with IT teams on outages/changes and communicate impact to business

Support digital transformation programs and ensure smooth transitions to live environment

Ensure compliance with Change Management and Audit requirements; support IT/Business Continuity Plans

Identify and mitigate risks that affect IT service quality

Promote adoption of Schneider Digital services within the country to maximize usage

Requisiti fondamentali

Understanding of how IT components support business

Experience in application support and operations; knowledge of infrastructure components (servers, network, protocols, clients, printers)

Knowledge of risk management in IT context

Strong communication skills and ability to report progress

Results-driven, organized, and proactive

Ability to understand end-user perspective and support business needs

Strategic, tactical, and operational contribution capability

Ability to collaborate in a worldwide team across geographies

Capacity to promote new services and transformation programs

Excellent English and Italian communication skills

excellent communication and relational skills

results-driven and organized

proactive and self-motivated

application support & operations

infrastructure components (servers, network, protocols, clients, printers)

risk management in IT context