Senior Specialist, Research and Data Services (TMT - Telecom, Media and Technology role)

Overview

In this role you will provide expert desktop research and data services to Bain’s Milan teams, supporting consulting and practice groups with high‑quality insights. You will work closely with internal stakeholders to understand project needs, deliver accurate research outputs, and contribute to knowledge sharing and process improvements. You will help build assets and support tool innovations, enabling faster, data-driven decision making. This is an opportunity to deepen industry expertise in TMT while shaping research enablement across the firm.

Responsabilità

Conduct business research using desktop resources, databases, and research tools to support project teams and internal stakeholders

Clarify information needs with internal customers and deliver accurate, comprehensive research outputs

Support asset-building activities including processing orders, cataloging, and end-user system updates

Participate in knowledge sharing, training, and process improvements; potentially lead small initiatives

Provide just-in-time and group training for researchers and consulting teams

Coach less experienced colleagues and support research planning and execution

Contribute to industry teams, including TMT, with specialized and general research

Build relationships with internal stakeholders to gather feedback and resolve research questions

Apply local, regional, and global data sources effectively

Share research experience and contribute to product and service evaluations

Requisiti fondamentali

3–5 years of experience conducting business research in a fast-paced environment (consulting, market research, professional services)

Experience using business research databases such as Factiva, LSEG/Refinitiv, S&P Capital IQ

Strong knowledge across a broad range of commercial, multi-industry, and economic topics

Fluent in written and spoken English and native language

Highly organized with strong prioritization and time-management skills

Ability to work under pressure and deliver high-quality results

Experience working with diverse stakeholders and across cultures

Proactive in identifying efficiency improvements and embracing new technology

Training and presentation skills

Degree in Information Science, Business, or equivalent qualification

clear communication

organization

proactivity

Factiva

LSEG/Refinitiv

S&P Capital IQ