Senior IT Service Delivery Manager - Government Solutions

Thales Group in Roma is seeking a Service Delivery Manager to oversee support and maintenance contracts related to Government Solutions. The ideal candidate has 8+ years of IT experience, excellent communication skills, and is proficient in English and Italian. This role involves managing customer satisfaction and incident management while coordinating between various support levels.

Experience in biometric systems is a plus. Enjoy a career, not just a job, at Thales!